My business for almost 30 years has been writing and publishing newsletters. As you might imagine, I spend a great deal of time writing. Like most things, doing it a lot tends to make you better. As I have mentioned at least a few times in this blog, I read TONS of books. Reading also makes you a better writer.  As a blogger, I visit and read a lot of blogs and one of the things I notice is that many focus on what to do. In this entry I want to focus on some of the things that you should avoid as you produce a customer newsletter for your business. By the way, I think I will list some of the blogs that I visit in a future posting, so keep coming back.  Here are Four Critical Mistakes You MUST Avoid! 

1. Not providing contact information — It’s hard to believe, but I have seen this too many times! If you’re going to take the time to create a great marketing tool such as a customer newsletter, don’t forget to tell your readers how to contact you!
2. Forgetting it’s not about you — There is always a big temptation when you start writing your newsletter to write about what is in your mind or what’s important in your world. WRONG! If your customers are going to read and enjoy your newsletter, and therefore read it again and again, it must contain information and content that is important to them.
3. Not enough pictures — One of the quickest ways to get your newsletter NOT READ is to load it up with tons of text and no pictures. I often joke with my clients about my patented (just kidding) rule of thumb for readability. Here it is: if people look at your newsletter and quickly determine that it can be read in ten minutes or less, chances are it will probably get read — otherwise it won’t. It will likely go into the pile of things that someone intends to read but probably never will.
4. Lack of distinctive personality — For heaven’s sake, don’t be boring! People get enough boring marketing messages thrown at them every day. Give your newsletter some personality. Make your readers feel a part of something fun and unique. Trust me on this; your readers will look forward to every newsletter if they learn something, are entertained, and crack a smile!

To learn more secrets about writing and publishing a newsletter, get a copy of my book, The Magic of Newsletter Marketing, the Secret to More Profits and Customers for Life by clicking here.

If writing and publishing a newsletter seems like a daunting experience, then check out my wildly popular ‘Done-for-You’ newsletter program called Success Advantage. It is truly a No Hassle Newsletter!

Posted by Jim Palmer, The Newsletter Guru and is filed under content, newsletter tips. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.