Avoid These Critical Mistakes with Your Newsletter
By Jim PalmerJan
2008
In my business of creating and designing customer newsletters, I spend a great deal of time writing. Like most things, doing it a lot tends to make you better. As I have mentioned at least a few times in this blog, I read
- Not providing contact information — It’s hard to believe, but I have seen this too many times! If you’re going to take the time to create a great marketing tool such as a customer newsletter, don’t forget to tell your readers how to contact you!
- Forgetting it’s not about you — There is always a big temptation when you start writing your newsletter to write about what is in your mind or what’s important in your world. WRONG! If your customers are going to read and enjoy your newsletter, and therefore read it again and again, it must contain information and content that is important to them.
- Not enough pictures — One of the quickest ways to get your newsletter NOT READ is to load it up with tons of text and no pictures. I often joke with my clients about my patented (just kidding) rule of thumb for readability. Here it is: if people look at your newsletter and quickly determine that it can be read in ten minutes or less, chances are it will probably get read — otherwise it won’t. It will likely go into the pile of things that someone intends to read but probably never will.
- Lack of distinctive personality — For heaven’s sake, don’t be boring! People get enough boring marketing messages thrown at them every day. Give your newsletter some personality. Make your readers feel a part of something fun and unique. Trust me on this; your readers will look forward to every newsletter if they learn something, are entertained, and crack a smile!
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